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Bringing the Internet to the four corners of the world

By Teleglobe

Up until a few years ago, bringing affordable Internet access to emerging countries with low telephone densities was unthinkable. Tied to the terrestrial telecommunications infrastructure, the Internet in its early stage was primarily a resource for more affluent metropolitan societies. The lack of terrestrial telecommunications infrastructure and the remoteness of some areas in many emerging economies simply did not add up to an economically viable Internet proposition in many countries. The introduction of satellite broadband services, however, provided for a more financial attractive solution and played a key role in bringing the Internet to the four corners of the world. PTTs and ISPs quickly realized the benefits of leveraging satellite connections to introduce a credible Internet service offering in their market.

Working closely with Intelsat, Teleglobe was a pioneer in harnessing the standards-based digital video broadcast technology to carry IP data over a satellite-based digital TV platform. By providing a rapidly deployable and cost effective direct connection to the Internet backbone from almost any location, DVB/IP laid the foundation for a vibrant Internet industry in the developing regions of North, South and East Africa and the Middle East. Satellite proved to be an ideal complement to carriers’ networks, bringing Internet connections to remote regions, overcoming terrestrial infrastructure impediments, which had been hampering Internet access. DVB/IP provided a low cost scalable solution, allowing ISPs to expand their network and bandwidth almost instantly. For carriers and ISPs in emerging markets with developed national networks, DVB/IP offered a secure and direct Internet connection to North America.

Today, while emerging economies have increased access to undersea fiber bandwidth, satellite services remain a core element of a reliable Internet solution, offering route diversity and scalable backup capacity. Services like Single Channel Per Carrier (SCPC) and Satellite/Fibre, enable carriers to have dedicated symmetrical Internet streams. Moreover, recognizing the asymmetric nature of Internet traffic, Teleglobe innovated a unique satellite IP service allowing customers to size the upstream and downstream according to their bandwidth needs. This offered customers the flexibility to pay only for the bandwidth used.

By developing cost-effective timely solutions, Teleglobe quickly established itself as one of the world’s leading Internet international access providers in Africa and the Middle East. With one of the world’s largest Internet backbones, and the ability to offer a complete cable and satellite solution Teleglobe is more than a provider of high-speed satellite Internet services.

For example, Teleglobe has partnered with the Egyptian Telecommunications Company to establish a regional Internet exchange to allow ISPs and institutes to take advantage of secure access, shorter connections and worldwide connectivity delivered by a Tier 1 provider directly connected to the North American Internet. The Misr Internet Exchange has become an important hub and accounts for a significant portion of the region’s Internet traffic.

Today, Internet demand from countries in the Middle East and Africa continues to show solid steady growth. Teleglobe has a well-established presence with many developing country carriers given its long standing good relationships and its reputation as a quality service provider.

A global, robust internet backbone
As a leading global carrier’s carrier, Teleglobe provides carriers, ISPs, research and educational institutions with access to one of the world’s most extensive Internet backbone in the world. Designed to provide low latency and shortest routing path, Teleglobe’s high performance backbone directly connects over 90 countries to the North American Internet. A market leader in satellite based IP services, Teleglobe provides services to customers in more than 85 countries.

Teleglobe’s extensive global telecommunications network is built over a combination of wavelength, 30 Gigabits of sub sea capacity, satellite capacity, leased transmission capacity and more than 70 private and public peering arrangements worldwide with 46 Gigabits of peering capacity. This provides Teleglobe with reach to over 240 countries and territories with advanced data capabilities.

The Teleglobe Internet network has been designed with the highest in fault tolerances and has a fully redundant core. The backbone nodes are currently designed with multiple OC-48 rings strategically located throughout the network. Engineered to have no single point of failure: through deployment of redundant equipment configurations, redundant backbone circuits, and Teleglobe’s numerous peering connections ensure maximum network availability and future scalability.

Teleglobe has established private connections with Tier 1 carriers to the major Internet Core Exchanges (ICORE) as well as Neutral Inter exchange (IX) in the United States, Europe and Asia enabling access to a large number of routes and content sources. Teleglobe's Extensive Peering Relations provides global transit routing that is optimal, stable and reliable. Teleglobe's network is state-of the art with near zero latency and has been designed for instant scalability to support the growing bandwidth demand of our customers.

Internet everywhere
Teleglobe, one the largest providers of international access to the North American Internet, understands the importance of cost-effective, high-performance Internet connectivity and offers a broad range of flexible access alternatives to its Internet backbone and competitive pricing options. Teleglobe’s Internet access solutions offer connectivity via cable, satellite leased line or local loop, ATM or frame relay or Ethernet. Access to Teleglobe Internet backbone is available from virtually any country at bandwidth speeds from 64 Kbps to 622 Mbps (OC-12c).

As a leader in satellite base Internet services, Teleglobe offers flexible connectivity solutions ranging from Single Channel Per Carrier (SCPC) services and Satellite/Fiber hybrid services to DVB/IP. Teleglobe’s Internet Satellite Service includes full or half circuit space segment, teleport access and Internet connectivity. With an inventory of over 50 antennas and transponder capacity from the leading satellite operators such as Intelsat and Lockheed Martin Intersputnik, Teleglobe is able to leverage its extensive satellite capabilities to meet the needs of Internet service and content providers around the world. Teleglobe’s SCPC service ensures dedicated point-to-point satellite IP circuits for high-speed Internet connectivity. Customers can choose from symmetric, asymmetric and simplex satellite services with connection speeds up to 155 Mbps. Teleglobe’s Bundled Service Offering includes its Internet satellite service plus space segment (full, circuit of half circuit), teleport access, Internet connectivity and 24x7 support.

For its DVB/IP services, Teleglobe has selected uplink service on carefully selected satellite transponders to ensure extensive coverage and high quality. In most locations it is possible to directly connect to Teleglobe high performance Internet backbone using only a C-band very small aperture terminal (VSAT). By reducing the number of router hops to the backbone, this direct connection results in low latency, higher performance and better service availability. Provisioned at a guaranteed constant bit rate (CBR) with the ability to burst to a maximum burstable bit rate (BBR) Teleglobe's DVB/IP service is an affordable and flexible solution resulting in low bandwidth costs, while maintaining high performance during peak periods.

Teleglobe is also working on improving it satellite services by introducing new value added applications to further increase performance and reduce costs. New multicasting and cache replication technology will improve the user’s Internet experience dramatically by increasing response time for content served locally while reducing transport costs.

Teleglobe’s Managed Node service is an efficient means of deploying instant Internet access without having to build, own and operate an IP based infrastructure. It is a fast and affordable solution for ISPs that want to expand while focusing on their core marketing and sales activities. Teleglobe's Managed Node service allows ISPs to efficiently manage the requirements of their sites on an end-to-end basis using a Teleglobe owned router dedicated exclusively to their organization.

Teleglobe also offers International data bandwidth through its International Private Line (IPOL) and Asynchronous Transfer Mode (ATM) service offerings. Teleglobe’s ATM service offers capacity, speed and flexibility to allow multiple applications and services such as data, voice and video. It can be leveraged to deliver wide-area private networks, integrated access, regional and global IP access as well as access to Research and Educations networks. Carrier grade performance Independent studies show Teleglobe's network performance at the high end of industry standards on three key metrics: reachability, packet loss and latency.

Teleglobe’s services are supported by its Global Customer Service Center and its Global Network Management Center responsible for network monitoring and fault resolution, to an uninterrupted flow of traffic and ensure customer satisfaction with network performance and products. Both centers operate on a 24 x 7 x 365 basis.

Financial stability
Teleglobe underwent a significant and successful restructuring in 2002, to focus on its core services and build on its recognized know-how and expertise. With reduced operating costs, a clean balance and a sound business plan, Teleglobe is in strong financial position, ensuring quality and continuity of services to its customers.

Teleglobe has the strong financial backing of new owners since it entered into a purchase agreement with Cerberus Capital management L.P. and TenX Capital Partners LLC in September 2002. The two strategic financial investors are fully supportive of Teleglobe and have over US$8 billion under management. In June 2003, Cerberus and TenX closed their transaction with Teleglobe and became Teleglobe’s new legal owners

For more information, please contact:
Nada Kayal: nada.kayal@teleglobe.ca

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