March 15-16: Solution Frameworks (NGOSS) Overview
March 17-18: Business Process Framework (eTOM) Implementor's Workshop

Reserve your space now for Training and Certification:

Solution Frameworks Overview
Upon completion, you will be able to:

• Identify all the components of the Solution Frameworks
  and the relationship between them
• Understand Solution Frameworks lifecycle and methodology
• Understand basic concepts of the Business Process Framework (eTOM) and Information Framework (SID) and their relationships
• Understand how the frameworks can be used
• Understand architectures of all components
• More >

Business Process Framework Implem enter’s Workshop
Upon completion, you will be able to:

• Understand the various ways that the Business Process
  Framework can be used
• Map an organization’s processes to the Framework
• Scope a project by using the Framework
• More >

Get the FAQs > Click here for answers to commonly asked questions about these courses.

If you are interested in group discounts or on-site training, please contact Chuck Smith.

March 29-31
London

Bring valuable knowledge to your
revenue assurance projects

This Revenue Assurance course with Practitioner’s Accreditation demonstrates the industry best practices and guidelines developed by the TM Forum which will equip you with the knowledge you need to address issues at each stage of the revenue assurance lifecycle. Reserve your space now:

Revenue Assurance Practitioner's Accreditation
Upon completion of the course and exam, you will be able to:

• Introduce revenue assurance initiatives in your organisation
• Perform data analysis to identify unbilled records and subscribers
• Examine data streams for inconsistencies leading to revenue loss
• Measure and report the financial impact of incorrect data and improper processes
• Establish end-to-end revenue assurance programmes
• Apply TM Forum Solution Frameworks to revenue assurance

During the last ten years instructor Geoff Ibbett has personally identified and helped operators recover millions of dollars of unbilled revenue. Benefit from his wealth of practical, hands-on experience of the process gaps, systems, operational and organisational issues that contribute to such revenue loss and how to overcome them.

Register Now!!

May 18-20, 2010
Nice, France

Management World 2010 Conference Agenda
Built by the industry for the industry

This year's TM Forum's Management World conference in Nice, France (18-20 May) will bring together executive speakers from 7 continents to share experiences and debate new ideas across 5 focused conference summits.

Click here to view the agenda now

If you register now you will save more than $1,500 on conference passes during Super Early Registration (ends February 16). TM Forum Member savings are also available. Here's a quick summary of the summits on offer: